The hottest Qingdao Aoke signed UFIDA turbocrm aga

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Qingdao Aoke once again signed a contract with UFIDA turbocrm to achieve management upgrade. Ctiforum on July 26 news: Recently, Qingdao. Qingdao Aoke Instrument Co., Ltd. signed another contract with UFIDA turbocrm to upgrade the original turbocrm system and realize the comprehensive management of the enterprise

Qingdao Aoke Instrument Co., Ltd. (hereinafter referred to as Aoke instrument) is a private technology enterprise specializing in the design, development, manufacturing, installation and software development of automation instruments and meters in the petroleum industry. At present, the main products are digital magnetostrictive liquid level meter and other metering equipment for gas stations, and provide relevant professional services. 2. Mobility. The company has passed ISO9001 international quality system certification in 2002, ensuring the high quality and standardization of products and services. The products are self-developed and have been put on the market since 2001. Aoke is highly praised by users for its high precision, high stability, meticulous and fast training and after-sales service. At the same time, it has also become the preferred brand of calibration tank level instrument in the calibration system of gas station volumetric meter

Qingdao Aoke is a regular customer of turbocrm V5.1. It mainly applies the service management system, which has been used well. In recent years, in order to realize the commercialization of graphene, with the continuous rise of the company's business and the sharp increase of business volume, enterprises have put forward higher requirements for the classification, statistical analysis and management of customer information, the refined management of marketing process, the standardized management of contract and order, the standardization of service process and the integration with various customer contact platforms. The company's leaders have deeply realized the importance of further deepening CRM system for enterprise management

through many communications with customers, our consultants have developed a complete set of solutions tailored to customers according to their research. Help customers build a "customer-centric" CRM efficient business system

1. Through customer hierarchical management, form a comprehensive understanding and analysis of customers, and scientifically master VIP customers

2. Through the refined management of the sales process, improve the success rate of sales and realize the rapid replication of capabilities

3. Improve the collaboration efficiency of contract orders and realize real-time tracking of contract order execution through standardized management of contract orders

4. Through the standardized management of customer service process, the response to customer feedback was improved and the customer limited oxygen index reached ~ 32.8% (Figure 1); At the same time, the efficiency of this kind of epoxy resin in the combustion experiment can improve customer satisfaction

5. Through the integration with customer contact platforms (call center, SMS, fax, etc.), realize automatic and personalized batch contact with customers, improve customer experience and reduce contact costs

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